Privacy Policy

Last Updated: January 30, 2026

Deltorro Consulting LLC, doing business as Relevate One (“Relevate,” “we,” “us,” or “our”), respects your privacy and is committed to transparency about how we collect, use, and protect information.

This Privacy Policy explains how information is handled when you visit our website, interact with us, or are present at a location where our mobile security platforms are deployed.

This Policy Applies To

Visitors to relevate-one.com
Customers and their authorized representatives
Individuals incidentally captured by security systems deployed by our customers

This Policy does not replace or modify any contractual agreements, including our Mobile Security Platform Rental Terms and Conditions.

1. Information We Collect

Website Information

When you visit our website or submit a contact form, we may collect:

Name, company, email address, and phone number
Messages or inquiries you submit
IP address, browser type, and device type
Website usage data through cookies and analytics tools

Security Platform Information

When our mobile security platforms are deployed at a customer location, we may collect:

Video footage of monitored areas
Audio recordings where two-way communication features are enabled
License plate images and related metadata
Event data generated by AI-based detection systems
Time, date, and location data associated with events
GPS or telematics data related to equipment location and operation

This information is typically collected on behalf of our customers and relates to security monitoring of specific sites.

2. How We Use Information

Responding to inquiries and providing customer support
Operating, maintaining, and monitoring security platforms
Detecting and verifying security events
Supporting human review of AI-flagged incidents
Preserving evidence related to security incidents
System diagnostics, training, and service improvement
Website analytics and performance optimization
Legal compliance and enforcement of agreements

3. AI-Based Detection and Human Review

Our security platforms use artificial intelligence to identify and flag potential events such as perimeter breaches, loitering, or unusual activity.

AI systems do not make enforcement decisions. When appropriate, events may be reviewed by trained personnel to verify activity and determine whether escalation is warranted.

Relevate does not use facial recognition technology or biometric identification.

4. Cookies and Analytics

Understand how visitors use our website
Improve website functionality and content
Measure marketing effectiveness

Analytics data is collected in an aggregated manner and is not used to personally identify visitors. You can control cookies through your browser settings.

5. Sharing of Information

We may share information:

With technology vendors and service providers supporting our systems
With customers who have contracted for security services at a monitored site
With law enforcement or government authorities when legally required
To protect our rights, property, or safety, or the safety of others

We do not sell personal information.

6. Data Retention

Operational and security purposes
Contractual obligations
Legal or regulatory requirements
Incident investigation and evidence preservation

Retention periods may vary depending on the nature of the data and applicable customer agreements.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect information. However, no system can be guaranteed to be 100% secure.

8. Your Rights

Depending on your location, you may have the right to:

Request access to personal information
Request correction of inaccurate information
Request deletion of information, subject to legal and contractual limitations

Requests may require identity verification before processing.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

10. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of our website or services constitutes acceptance of the updated Policy.

11. Contact Us

Relevate One
Deltorro Consulting LLC

Website: https://relevate-one.com
Email: info@relevate-one.com