Your data is your data
Our commitment on privacy and data ownership
Relevate One designs and installs security systems for private property: apartment communities, office buildings, HOAs, construction sites, warehouses, campuses, and other private entities.
The cameras, access controls, and intercoms we install do the same job the cameras at your grocery store, retail outlet or your bank do — they protect a specific property, for the people responsible for it.
Your data belongs to you
When you purchase or lease a system from Relevate One, the video, access logs, and any other data it produces belong to you, the property owner or operator. Not to us or anyone else. You decide who on your team can view it, how long it is kept, and whether it is ever shared with anyone else.
Relevate One does not maintain its own library of customer video. Our technicians access a customer’s system only when that customer asks us to — for installation, troubleshooting, or support — and that access can be granted and revoked by the customer.
Your system is a private system
Each system we install is a closed system that serves one property or one organization. It is not connected to a regional or national camera network. Footage from one customer’s property is not visible to, searchable by, or pooled with any other customer, any company, or any government agency.
Relevate One is not affiliated with Flock Safety or any other networked license-plate-reader company, and our systems do not feed any shared, regional, or national surveillance database.
We do not share your recordings
Relevate One does not sell, share, or provide customer video, access records, or license-plate data to law enforcement, government agencies, data brokers, or anyone else. We have no agreements that give any outside party standing access to customer systems.
If a law enforcement agency wants footage from your property, it asks you — the owner of that footage — just as it would ask any business with a security camera. Whether to cooperate is your decision.
What our systems do — and do not — do
- License plate reading stays on your property. Where a customer uses license plate recognition, it is for gate access, parking enforcement, or reviewing an incident on that customer’s own property. Plate reads stay in that customer’s system under that customer’s retention settings. They are not matched against any hotlist or external database and are not shared with any network.
- Gun detection looks for guns, not people. Our AI gun detection, provided in partnership with ZeroEyes, analyzes camera feeds for one thing: a visibly brandished firearm. When the software flags a possible weapon, a trained human analyst reviews a still image of that moment before any alert is sent, so that the people responsible for the property — and, if the customer chooses, local police — get a verified warning in seconds instead of a false alarm. That is the same thing a bystander does when they call 911, only faster.
- You set the retention. Customers choose how long footage is kept. Most of our systems store video on the camera itself for a period the customer selects, after which it is overwritten.
- No data sales. Ever. We do not sell personal information, and we never will.
Technology that helps people, not technology that watches them
The analytics in our systems are built to recognize events, not to identify or track people. On a private property, that means spotting a break-in, a vehicle where it should not be, or damage to the property, and getting the right person notified while there is still time to do something about it.
In a public-safety setting, the same capability can save lives. Our systems can help recognize:
- Medical emergencies. A person who has collapsed, fallen, or is lying motionless — a possible heart attack, overdose, or injury — can be flagged within seconds so that dispatchers get medical help moving before anyone has to find a phone.
- Fights and violent outbursts. When an altercation begins, or when a weapon is drawn, the system can alert and direct public-safety personnel to the exact location, so they arrive before a situation escalates rather than after.
- People in need of help. Someone who appears injured, lost, or in distress in a parking lot, park, or public facility can be brought to the attention of the people able to help them.
- Threats to property. After-hours entry, vandalism, and theft can be detected and responded to in real time, protecting both private property and public facilities.
None of this requires knowing who anyone is. The system recognizes that something is happening and tells a human being where to look. A person decides what to do next.
When we work with cities
From time to time Relevate One donates equipment, installation, or support to local municipalities and public-safety agencies — for example, real-time gun detection at a public facility, or temporary cameras for a community event.
When we do, the same rules apply: the city or agency owns the system and its data, sets its own retention and access policies, and is accountable to its own residents for how it is used. Relevate One installs and supports the system. We do not hold a copy of the data, and we do not have standing access to it.
We are proud of this work. It helps police and fire departments scale and do more with limited staff and budgets. It gets medical help to people faster. It helps officers reach a developing situation while it can still be stopped, and it protects families and the public from critical safety events. And it saves taxpayers money, because a department that can see what is happening does not have to station a person on every corner to find out.